Eventim UK Reviews
Eventim UK Customer Reviews (2)
- Most recent
- Oldest
Eventim UK Customer’s Q&A
Eventim UK FAQs
Can I sell tickets on eventim.co.uk?
Yes, tickets can be sold on eventim.co.uk. There are two main ways to do this. One is through fanSALE, which is a ticket exchange marketplace from fan to fan. The other way is through EVENTIM.Light, which allows event organisers to set up their own ticketshop to start selling tickets. However, please note that to list tickets on fanSALE, a UK IBAN number and UK address are required.
About eventim.co.uk Prices and Cost?
Eventim.co.uk is a platform where tickets for various events can be purchased. The prices for tickets vary depending on the event. For instance, ABBA Voyage Tickets are available from £ 60.50, Michael Ball Tickets from £ 54.70, Hauser Tickets from £ 73.13, and Lizzy McAlpine Tickets from £ 49.25. There are also tickets for Shrek The Musical London from £ 20.00. Comedy show tickets such as Simon Brodkin Tickets are available from £ 26.43, Tommy Tiernan Tickets from £ 31.58, and Sarah Millican Tickets from £ 24.50. It's important to note that these prices are subject to change and may vary depending on the event and seating category. For the most accurate and up-to-date information, it's recommended to check the official website.
About eventim.co.uk Popular Products and Services?
Eventim.co.uk is a platform that offers a wide range of services and products. The primary offerings include tickets for concerts, gigs, festivals, and comedy shows. Some of the popular shows listed on the site include performances by ABBA Voyage, Michael Ball, and Hamilton. The site also offers tickets for The Good Clothes Show, Hauser, Lizzy McAlpine, Fever Ray, Shrek The Musical London, and Nathaniel Rateliff and the Night Sweats.
In addition to ticket sales, Eventim.co.uk provides a variety of additional services to support your ticketing strategy. These include a Client Support Team that offers support and consultation, nationwide marketing support through various channels, and a FanTicket service that provides artist and event-specific designs for tickets.
Eventim.co.uk also operates a Contact Centre that offers phone sales for all tickets sold via the EVENTIM network and a Ticket Dispatch service for the delivery of physical tickets. Their Customer Services team provides support for a variety of customer queries, and they also operate fanSALE, a fan-to-fan, fair value ticket resale platform.
Lastly, Eventim.co.uk offers EVENTIM.Light, a self-service ticketing platform designed with the independent organiser in mind. This platform allows users to take control and start selling tickets in minutes.
How do I contact Eventim.co.uk?
To get in touch with Eventim.co.uk, the Contact Information is as follows:
- Phone: 020 3994 9956
- Email: uk.sales@eventim.co.uk
For postal correspondence, the address is:
- EVENTIM UK Ltd.
- PO Box 75668
- London WC1A 9QE
For further assistance, there's also an Eventim UK Help Center available online. It's recommended to check the Important Customer Information page for the most up-to-date information surrounding affected events before making contact. Please note that the Customer Service team may be experiencing a high volume of emails and will respond as soon as possible. Thank you for your patience and understanding.
About eventim.co.uk Payment Method?
Eventim UK accepts vouchers for full or part payment of tickets. These vouchers cannot be exchanged for cash and are valid for 12 months from the date of purchase. However, they are not valid for theatre shows sold via affiliates. Refunds for tickets are only made to the person who originally purchased the ticket(s) and, wherever possible, will be made using the same method as was used to purchase the ticket(s) except, at the discretion of Eventim UK, where payment was made by cash. If an event is postponed or cancelled, a refund is entitled for the face value of the tickets only and does not include the fees paid. Tickets may need to be returned to Eventim UK before a refund can be issued. If tickets are not received 72 hours before an event, it is the responsibility of the ticket holder to contact Eventim UK. Duplicate tickets, where applicable, can only be issued for collection from the venue and cannot be resent by mail. It may be necessary, at times, to reseat you for an event. The Promoter/Venue reserve the right to change your seats should it become necessary for production, sight line or venue issues. You will be notified of this before the event. It is the responsibility of the ticket holder to inform Eventim UK of any change of details including address and email address.
How can I contact Eventim UK?
Eventim UK can be contacted through the following means:
- Phone: 020 3994 9956 or 020 8563 3800
- Email: uk.sales@eventim.co.uk
- Address: PO Box 75668, London WC1A 9QE or 45 Queen Caroline Street, London W6 9DZ
For further assistance, consider visiting the Eventim UK Help Center or the Important Customer Information page on their website. Please note that their customer service team is currently experiencing a high volume of emails and will respond as soon as possible.
eventim.co.uk Return Policy?
Eventim.co.uk has a clear Return Policy. All sales are final. All tickets are non-refundable and non-transferable, except in limited circumstances. If an event is postponed or cancelled, customers are entitled to a refund. This refund is for the face value of the tickets only and does not include the fees paid. Tickets may need to be returned to Eventim before a refund can be issued.
As for the Shipping Policy, if customers do not receive their tickets 72 hours before an event, it is their responsibility to contact Eventim UK. Duplicate tickets, where applicable, can only be issued for collection from the venue and cannot be resent by mail. Duplicate tickets are issued at the sole discretion of the Promoter or the Venue acting reasonably and it may not always possible to issue duplicate tickets. Eventim reserves the right to make tickets available for collection at the venue only, should it be necessary, and customers will be notified accordingly.
What is the contact information for Eventim UK?
The contact information for Eventim UK is as follows:
- Phone: 020 3994 9956
- Email: uk.sales@eventim.co.uk
For customer service inquiries, you can reach them at 0333 344 6250. If you're looking to visit in person, the address for Eventim Apollo is 45 Queen Caroline Street, London W6 9DZ. Their office hours are Monday to Friday from 10:00 to 17:00. Please note that these details are subject to change, so it's always a good idea to check their official website for the most up-to-date information.
How long does it take to receive tickets from Eventim UK?
Eventim UK offers several delivery options for tickets. For Standard Mail, it usually takes 2-3 days from dispatch to delivery. For Special Delivery, it also typically takes 2-3 days from dispatch to delivery, but a signature is required upon delivery. For Secure International Delivery, the delivery time usually takes 5-7 days from dispatch to delivery, and a signature is also required upon delivery. If the tickets are not received 72 hours prior to the event, it is recommended to contact Eventim UK immediately. Please note that these times are estimates and actual delivery times may vary.